Get the App

Careers

Build the future of healthcare

Like what you see? We need smart, determined people to help turbocharge innovation.

If that is you, please get in touch. 

Echo is an inclusive employer and celebrates diversity. 

Senior Software Engineer (Backend)

Learn more
Close

Job Description

You will be leading the backend side of engineering at Echo. This will involve designing and building new systems and services as well as maintaining and improving existing ones. You will have a lot of autonomy in deciding how to build things and what technologies to use. Our existing backend systems are all written in Node.js but we are also open to using other technologies, Go being high up on our list. We are running Kubernetes on Google Cloud Platform and deploy daily.

We are proud of what we have achieved so far but there is still a very long way to go and you will have the opportunity to make a huge impact on the business.

Skills & Requirements

We are looking for someone who:

  • Is good at finding clean and elegant solutions to problems
  • Likes to ship small and often
  • Likes to write tests
  • Enjoys reviewing other people's code and having their code reviewed
  • Likes working in a collaborative and autonomous environment
  • Likes to monitor everything and make decisions based on data

You should have experience with:

  • Node.js and/or Go
  • Docker and container based deployment
  • Git
  • Postgres
  • Application monitoring tools

About Echo

Echo allows patients to order and manage their prescription medications as well as helping them know when to take their medication and when they are about to run out. We firmly believe that we can solve a number of customer pain-points and make the system as a whole significantly more efficient.

Our top priority is our customers well-being and we pride ourselves on having the best customer service in the industry and that is reflected in the amazing feedback we get from people using Echo to manage their medication.

Joel Test score: 12 out of 12

The Joel Test is a twelve-question measure of the quality of a software team.

  • ✅ Do you use source control?
  • ✅ Can you make a build in one step?
  • ✅ Do you make daily builds?
  • ✅ Do you have a bug database?
  • ✅ Do you fix bugs before writing new code?
  • ✅ Do you have an up-to-date schedule?
  • ✅ Do you have a spec?
  • ✅ Do programmers have quiet working conditions?
  • ✅ Do you use the best tools money can buy?
  • ✅ Do you have testers?
  • ✅ Do new candidates write code during their interview?
  • ✅ Do you do hallway usability testing?
Apply

Designer Who Codes

Learn more
Close

We're looking for an awesome designer for Vault, our bespoke back-end system and brains of Echo. Vault provides the interface for Pharmacists, operations and support teams to manage all requests and ensure our users get the best possible service.

We’re looking for a Product Designer with front end development experience to be responsible for the design of this platform and help us give our internal tools the same love and user-focused design as our end-user products.

You’ll combine product design and UI engineering to create and maintain a design system and component library to ensure that we build consistent and scalable interfaces, working very closely with the engineering to implement and craft these products.

Last but not least, you’ll be a master at turning very complex processes into intuitive interfaces and workflows.

Click apply to see the full job details

Apply

Product Designer

Learn more
Close

We’re looking for a Product Designer who has experience working with customer-facing mobile apps.

This role would join our small (but well formed!) product/design team of 5, utilising design to solve problems and help craft the best mobile healthcare experience.

Your work will help us continue to push the boundaries in patient-centred design and provide an industry-leading product that improves the health of our users.


Click apply to see the full job details

Apply

Fulfilment Associate

Learn more
Close

As Fulfilment Associate you’ll play a crucial part in the Echo Operations Team. You’ll focus on managing medication and packaging stock levels, while using our back-end system to dispatch orders throughout the day. You will be responsible for the accuracy of orders that leave the door as well as helping order and check off stock accurately to maintain our stock levels at all times. It will be important for you to optimise the best way to make use of limited space for holding excess stock without compromising the user experience. We will be looking to draw on your experience to help shape the Operations Team as we scale.


Click apply to see the full job details

Apply

Clinical Associate

Learn more
Close

You’ll be tasked with working with the pharmacists in our Clinical Team, assisting with the day to day here at Echo to include: prescription order management, stock management, helping people with medication adherence, and many of our administrative tasks. We pride ourselves on delivering an unparalleled all-round customer experience and expect great work: to this end you will be working closely not only with the Dispensary Technicians to ensure dispensing excellence, but with our Operations Team to communicate with our users to deal with their clinical questions in conjunction with our Clinical Director and Pharmacists.

A tight-knit unit, we expect everyone here at Echo to also be working towards improving the product and experience every single day, you’ll have constant opportunities to feed into our ongoing systems improvement and the opportunity to liaise not only with Operations, but with Product to shape and better our internal tools.

If you're frustrated with how pharmacy works today and want to help build the future of medication supply and adherence, get in touch. We're looking firmly towards the future, you should be too!

Click apply to see the full job details

Apply

Medical Secretary

Learn more
Close

You'll work with Echo to manage NHS repeat prescriptions. Your day-to-day duties may include:

  • Handling questions from patients, GP and pharmacy staff
  • Updating patients and dealing with confidential information

Click apply to see the full job details

Apply

Marketing Leader

Learn more
Close

Seniority: Mid-level

Location: London, UK

Echo is growing quickly, so we are looking for some passionate, motivated and ambitious individuals to join us. You need to love user experience, strive for robust and scalable solutions and be willing to roll your sleeves up and work beyond the remit of your role. We are super excited to get our product out to customers and if you like what you see, do get in touch.

Echo is an advanced platform to order and manage prescription medications and our patent-pending system tells users when to take their medication and when they are about to run out. The market size is huge and just in the UK, it is a 1.25bn+ medication item / £10bn+ revenue opportunity. Using our disruptive technology we firmly believe that we solve a number of customer pain-points and make the system as a whole significantly more efficient.

Responsibilities

  • Marketing... from strategy to campaign delivery. 
  • CAC: This is your core KPI. We are channel agnostic but data driven. 
  • Team culture: Build a happy team of world-class marketers who love what they do and get the best from our agency friends.
  • Collaboration: Work with your colleagues in product, clinical, tech, legal, data and operations to ensure growth doesn't come at the cost of patient safety or our Net Promotor Score.

Desired skills & experience

  • Experience developing TTL campaigns, particularly in digital.
  • Deep AdTech knowledge.
  • Experience in building a brand and dealing with real-life customers.
  • Highly numerate, using numbers to optimise performance; highly literate and able to write succinctly.
  • Ability to drive own pace of work and see the bigger picture

Benefits

  • Highly competitive package and equity 
  • 25 days of annual holiday + 3 days extra between Xmas and New Year 1 flexible work from home day
  • Apple equipment
  • Fruit basket Mondays
  • Craft beer & learn o’clock Fridays
  • Team lunch & drinks once a month
  • Definitely no instant coffee 😉
Apply

Technology Internship

Learn more
Close

Seniority: Graduate / Junior

Location: London, UK

Echo is growing quickly, so we are looking for some passionate, motivated and ambitious individuals to join us. We are looking for talented Computer Science students or recent grads who are interested in working in a fast-paced HealthTech start-up.

Echo is committed to paying the London living wage and full-time roles and academic sponsorship is available for exceptional talent.

Interested? Please send your CV / portfolio and no more than 300 words on your greatest achievement to date to careers@echo.co.uk

Apply

Marketing Internship

Learn more
Close

Echo is looking to hire interns across a range of disciplines including content / SEO / SEM, video production, UI / UX, service design and public relations. If you don’t see your specialty listed don’t worry – as a young start-up we have a lot of roles to fill and will find space for talent.

If you are passionate about our mission and can demonstrate an ability to deliver we want to hear from you.

You will be working with a unique team of experts from places like Apple, Dare, Saatchi, Bain and LloydsPharmacy, as well as NHS doctors and pharmacists. You will be given real projects that matter and the technology and autonomy to get stuff done.

Echo is committed to paying the London living wage and full-time roles and academic sponsorship is available for exceptional talent.

Interested? Please send your CV / portfolio and no more than 300 words on your greatest achievement to date to careers@echo.co.uk

Apply
Cookies

We use cookies to make your experience better. By clicking ‘I agree’ or continuing to use this website you’re giving permission for cookies to be stored. Learn more.

I Agree