I have an emergency, what should I do?

If you urgently need medical help or advice when the pharmacy is closed but it's not a life-threatening situation, contact NHS 111 by calling 111.

If you need an emergency supply and are waiting on a prescription from your GP, please contact us at help@echo.co.uk.

Our customer service team is available at 9:30am until 5:30pm Monday to Friday.

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