Discover how Echo works

Take the hassle out of managing your NHS repeat prescriptions. Start using Echo today.

How our prescription delivery service works

We work in partnership with your current NHS England GP surgery.

Simple sign up 01

Sign up for free

Download our app or sign up online. Then tell us which GP surgery you're registered with.

Doctors approval 01

Order your medicine

Order your medicine in just a few minutes. We’ll request your prescription from your GP, then take care of the rest.

Final checks 01 01

Receive your medicine

We'll check and send your prescription medicine from our registered pharmacy. And deliver it to you, for free.

We deliver prescriptions to any UK address

Including more than 10,500 click and collect locations.

Your first order 01

Get your medicine in just a few days

The average time from order to delivery is 4 days. We deliver 9 out of 10 orders within a week.

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Never run out of medicine again

We'll remind you to order more medicine when you start to run low. So your next order will arrive with time to spare.

We deliver almost all medicines

Get your fridge medicines from us

We use ice packs and insulated packaging to keep them cool on their way to you.

Order medicine for family and friends

Request prescriptions for others and have their medicine sent to you, or delivered directly to them.

We send controlled medicines, too

You’ll just need to sign for them on delivery. If you need controlled medicines that require safe custody, please contact us directly.

Use your NHS exemption or prepayment certificate with us

Or pay securely online or in the app. As we cover delivery costs, you'll only pay the standard NHS prescription charge of £9.15 per medicine.

Get the human touch

Need help or have a question? Speak to our dedicated patient care team by email, phone or live chat. To get started, sign in to your account.

Ready to get started?